This study aims to assess the perceived quality of telecommunication services in Portugal and examine how governance practices influence organizational performance, addressing the lack of empirical evidence on service quality gaps in the Portuguese telecommunications sector. Specifically, it...

For the past decade, U.S. communications policymakers have been debating the need for net-neutrality regulation of "dominant" communications carrier platforms. One of the reasons advanced for regulating these carriers derives from a fear that carriers could reduce competition in the production...

This paper argues that the Federal Communications Commission (FCC) has outlived the economic and technological conditions that justified its creation. The monopolistic telephone and spectrumscarcity environments of 1934 have been replaced by dynamic, intermodal competition across broadband,...

This paper examines the effects of the introduction of mobile number portability (MNP) using data from Uruguay. MNP allows customers to switch mobile providers while retaining their phone number, thereby reducing switching costs and potentially enhancing competition. Our analysis reveals that...

The 1979 Conservative Party manifesto omitted denationalisation. By 1983 the manifesto had the privatisation of BT as a central plank, but not sector regulation or corporate lobbying and litigation. Cable & Wireless, had already been sold, reversing the nationalisation of 1946 and echoing the...

This research aims to identify the main drivers of Quality of Service (QoS) metrics for wireless telecommunications services, evaluating the impact that regulatory requirements have on mobile network quality. To answer our research question, we developed a panel consisting of a global sample of...

In November 2024, the Chinese registered bulk carrier, the Yi Peng 3 was found to have been the only vessel in the area where cuts had been made in two telecommunication cables in the Baltic Sea, between Gotland and Estonia. With unexpected rapidity, the Yi Peng 3 was stopped by the Royal Danish...

Submarine cables enable international connectivity and are essential for high- speed internet access. This paper examines their impact on internet access price, focusing on price reductions driven by cost savings and competition intensity. Using a dataset of submarine cable capacity and internet...

This factsheet provides a snapshot of Public Open Data projects funded under the CEF Telecom Programme (2014-2020) and the sectors or fields in which each project was developed, showcasing some projects and their impact. Additionally, this factsheet aims to portray how Digital Europe Programme...

Submarine cables enable international connectivity and are essential for high- speed internet access. This paper examines their impact on internet access price, focusing on price reductions driven by cost savings and competition intensity. Using a dataset of submarine cable capacity and internet...

This research examines the impact of customer engagement on the speed of innovation in the Telecom sector in Jordan, focusing on the mediating roles of employee creativity and innovation capability. The study employs a quantitative approach, utilizing a structured questionnaire to collect data...

The present report provides anonymised and aggregated information about major telecom security incidents which occurred during 2024. Incident reporting is an important enabler of cybersecurity supervision and a support tool for policymaking at the national and EU levels. In the EU, telecom...

AxisTelecom is a Dutch supplier of covers and other accessories for almost all smartphones and tablets, operating since 2006. Axis Telecom was working on expanding its operations within the European Union by developing and improving its digital platform. They were in contact with Indian web and...

AxisTelecom is a Dutch supplier of covers and other accessories for almost all smartphones and tablets, operating since 2006. Axis Telecom was working on expanding its operations within the European Union by developing and improving its digital platform. They were in contact with Indian web and...

The Federal Communications Commission (FCC) established a separate Office of Economics and Analytics (OEA) in December 2018 to promote more consistent quality and use of economic analysis in its decisions. The agency's reorganization concentrated economists who previously were dispersed across...

Axon Consulting assesses in this study the costs of mobile telecommunication networks in each of the 30 EU/EEA countries1 . The assessment is based on Axon's Bottom-up Long-Run Incremental Cost (BULRIC) model, developed thanks to the collaboration from National Regulatory Authorities and telecom...

This paper explores the role of Standard Essential Patents (SEPs) in shaping technological development and regional innovation in Europe's telecommunications sector. Results reveal strong geographic concentration, particularly in Helsinki and Stockholm, which account for one-third of...

This paper examines the effects of the introduction of mobile number portability (MNP) using data from Uruguay. MNP allows customers to switch mobile providers while retaining their phone number, thereby reducing switching costs and potentially enhancing competition. Our analysis reveals that...

This factsheet provides a snapshot of Public Open Data projects funded under the CEF Telecom Programme (2014-2020) and the sectors or fields in which each project was developed, showcasing some projects and their impact. Additionally, this factsheet aims to portray how Digital Europe Programme...

Ethiopia’s telecommunications sector has undergone a remarkable transformation since 2018, moving from a state-controlled monopoly to a more competitive and dynamic market. This shift has been driven by major policy and regulatory reforms, substantial investments in digital infrastructure,...

This study compares the impact of using fixed and mobile broadband services and competition in the telecommunications sector on economic growth and labour productivity across 20 countries in Europe and the MENA (Middle East and North Africa) region from 2015 to 2021. Broadband usage is measured...

Research on employee performance in Oman has primarily addressed economic growth and Vision 2040, but the intersection with organizational memory and knowledge withholding is underexplored. This study aims to identify the mediating role of knowledge withholding behaviors on the impact of...

This editorial is an introduction to the special issue for the International Telecommunications Society 24th Biennial Conference (ITS 2024 Seoul). The conference explored and discussed new policies and strategies for effectively coping with the impending challenge of digital transformation....

This paper investigates the image of telecommunication companies, discusses theoretical aspects, and, using quantitative and qualitative content analysis, examines the image created by specific companies - "Telia", "Tele2", and "Bitė" - in the most popular Lithuanian online portals. This paper...

Across different metrics, the ICT performance of the Philippines remains subpar compared to ASEAN members and other countries at the same level of development. The quality of the country's ICT regulatory environment, composed of regulatory authority, regulatory mandate, regulatory regime, and...

The size of the digital sector is significant and comprises various activities, processes and industries. The interdependence of different markets within and across segments of the digital value chain implies that barriers to entry and expansion in one industry can have far reaching effects on...

We study the question whether a holder of standard essential patents (SEPs) should be allowed to choose the level in the value chain at which to offer a FRAND license to its SEPs. We give a pos-itive answer to this question for two reasons. First, the SEP holder and the social planner tend to...

Subscription decision in the telecom market is quite complex and cumbersome, invoking decision inertia in consumers and resulting in suboptimal choices. We implemented choice inertia and consumer interaction as an agent-based model to better understand the process. The model illustrates that...

While the traditional components of employer brand equity are applied in the context of an organization's employees, this study sought to assess a hitherto unexplored context - the extent to which employer brand equity impacts on consumers of an organization's service brand rather than the...

The advance of the fifth generation (5G) network globally has completely changed business models, giving rise to the birth of new companies with their business models and the adaptation of existing companies. This change is greatest in developing countries where 5G network deployment is scarce...