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Year of publication
Subject
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Multichannel strategy 820 Multikanalvertrieb 820 Einzelhandel 436 Retail trade 421 Consumer behaviour 384 Konsumentenverhalten 384 Online retailing 327 Online-Handel 327 Beziehungsmarketing 317 Relationship marketing 317 Vertriebsweg 286 Distribution channel 285 Mehrgleisiger Vertrieb 198 Electronic Commerce 181 E-commerce 141 Marketingmanagement 117 Marketing management 111 Omnichannel 98 Deutschland 96 Lieferkette 91 Supply chain 91 Germany 89 Customer satisfaction 75 Kundenzufriedenheit 75 Theorie 73 Theory 73 Digitalisierung 72 Omnichannel retailing 70 Digitization 65 Marketing 64 Customer analysis 51 Kundenanalyse 51 omnichannel 51 Online-Marketing 49 Internet marketing 48 Dienstleistungsqualität 47 Service quality 47 Lagermanagement 43 Warehouse management 43 Brand management 41
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Online availability
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Undetermined 532 Free 161 CC license 28
Type of publication
All
Article 649 Book / Working Paper 321 Journal 1
Type of publication (narrower categories)
All
Article in journal 541 Aufsatz in Zeitschrift 541 Aufsatz im Buch 98 Book section 98 Hochschulschrift 92 Thesis 63 Graue Literatur 31 Non-commercial literature 31 Aufsatzsammlung 26 Collection of articles of several authors 26 Sammelwerk 26 Arbeitspapier 15 Case study 15 Fallstudie 15 Working Paper 15 Dissertation u.a. Prüfungsschriften 12 Collection of articles written by one author 7 Conference paper 7 Konferenzbeitrag 7 Lehrbuch 7 Sammlung 7 Guidebook 4 Ratgeber 4 Textbook 4 Handbook 2 Handbuch 2 Conference proceedings 1 Elektronischer Datenträger 1 Festschrift 1 Konferenzschrift 1 Umfrage 1
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Language
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English 749 German 221 Undetermined 6 French 2 Polish 1
Author
All
Heinemann, Gerrit 17 Hübner, Alexander 15 Rudolph, Thomas 9 Wirtz, Bernd W. 9 Gallino, Santiago 8 Gao, Fei 8 Steinmann, Sascha 8 Frasquet Deltoro, Marta 7 Kuhn, Heinrich 7 Swoboda, Bernhard 7 Akter, Shahriar 6 Cuthbertson, Richard 6 Holzapfel, Andreas 6 Hossain, Tasnim M. Taufique 6 Piotrowicz, Wojciech 6 Schramm-Klein, Hanna 6 Schröder, Hendrik 6 Schögel, Marcus 6 Verhoef, Peter C. 6 Wollenburg, Johannes 6 Acquila-Natale, Emiliano 5 Carlson, Jamie 5 Dirsehan, Taşkın 5 Grewal, Dhruv 5 He, Yi 5 Ieva, Marco 5 Kumar, Anuj 5 Moreno, Antonio 5 Natarajan, Thamaraiselvan 5 Neslin, Scott A. 5 Raghavan, Deepak Ramanan Veera 5 Su, Xuanming 5 Agatz, Niels 4 Alexander, Bethan 4 Amorim, Pedro 4 Brock, Harald 4 Brunner, Felix 4 Chang, Yaping 4 Cho, Soo-Haeng 4 Dethlefs, Christian 4
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Institution
All
Springer Fachmedien Wiesbaden 21 Books on Demand GmbH <Norderstedt> 5 Eric Cuvillier <Firma> 2 Springer-Verlag GmbH 2 epubli GmbH 2 Bundesverband des Deutschen Lederwaren-Einzelhandels 1 Bundesverband des Deutschen Schuheinzelhandels 1 Bundesverband des Deutschen Textil-Einzelhandels 1 Christian-Albrechts-Universität zu Kiel 1 Dgroup 1 Experian Marketing Services 1 Institut des Deutschen Textileinzelhandels 1 Josef Eul Verlag GmbH 1 Katholische Universität Eichstätt-Ingolstadt 1 Leuphana Universität Lüneburg 1 Peter Lang GmbH 1 PricewaterhouseCoopers Aktiengesellschaft Wirtschaftsprüfungsgesellschaft 1 PricewaterhouseCoopers GmbH 1 Rheinisch-Westfälische Technische Hochschule Aachen 1 Shaker Verlag 1 Steinbeis, School of International Business and Entrepreneurship 1 Steinbeis-Hochschule Berlin 1 Steinbeis-Stiftung für Wirtschaftsförderung 1 Symposion Publishing Verlag <Düsseldorf> 1 Technische Universität Braunschweig 1 Universität Augsburg 1 Universität Mannheim 1 Universität St. Gallen / Institut für Marketing 1 Verlag Dr. Kovač 1 Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung 1
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Published in...
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Journal of retailing and consumer services 59 SpringerLink / Bücher 29 European journal of operational research : EJOR 24 International journal of retail and distribution management 22 Managing customer experiences in an omnichannel world : melody of online and offline environments in the customer journey 20 Journal of business research : JBR 19 Journal of retailing 18 Multi- und Omnichannel-Management in Banken und Sparkassen : Wege in eine erfolgreiche Zukunft 18 The international review of retail, distribution and consumer research 18 International journal of production economics 16 Management science : journal of the Institute for Operations Research and the Management Sciences 16 Manufacturing & service operations management : M & SOM 11 Research 10 Transportation research / E : an international journal 10 Exploring omnichannel retailing : common expectations and diverse realities 8 Journal of strategic marketing 8 Managerial and decision economics : MDE ; the international journal of research and progress in management economics 8 Lehrbuch 7 Springer eBook Collection 7 Cogent business & management 6 IEEE transactions on engineering management : EM ; a publication of the IEEE Engineering Management Society 6 Production and operations management : the flagship research journal of the Production and Operations Management Society 6 Gabler Edition Wissenschaft 5 Industrial marketing management : the international journal for industrial and high-tech firms 5 International journal of electronic commerce : IJEC 5 International journal of retail & distribution management 5 Journal of advertising research 5 Journal of marketing 5 Omega : the international journal of management science 5 Reihe: Kundenorientierte Unternehmensführung 5 Administrative Sciences : open access journal 4 Asia Pacific journal of marketing and logistics 4 Beiträge zur empirischen Marketing- und Vertriebsforschung 4 Electronic commerce research 4 Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation 4 Journal of operations management 4 Journal of research in interactive marketing : interactive marketing and computer-mediated communication 4 LogForum : elektroniczne czasopismo naukowe z dziedziny logistyki 4 The TQM journal : the international review of organizational improvement 4 essentials 4
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Source
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ECONIS (ZBW) 926 USB Cologne (EcoSocSci) 45
Showing 1 - 50 of 971
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Driving channel integration perception in omnichannel environments : the role of touchpoints
Salvietti, Giada; Ieva, Marco; Ziliani, Cristina - In: The journal of product & brand management 34 (2025) 1, pp. 6-20
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015173315
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Assessing the key variables of mobile-assisted showroomers' behavior to enhance their shopping experience
Alesanco-Llorente, María; Reinares-Lara, Eva; … - In: Journal of global fashion marketing : JGfM 16 (2025) 1, pp. 109-129
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015188915
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Franchisees' adoption of omnichannel marketing
Chaney, Damien; Ghantous, Nabil; Chameroy, Fabienne; … - In: Industrial marketing management : the international … 126 (2025), pp. 18-29
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015386516
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Platform business groups and the omni-channel transformation of food retailing in China
Han, Zhi; Wood, Steve; Coe, Neil M.; Alexander, Andrew - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015397096
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Dynamic capabilities for omnichannel transformation in MSMEs : a comparative case study of fashion and furniture sectors
Febriani, Atik; Sopha, Bertha Maya; Wibisono, Muhammad Arif - In: Journal of open innovation : technology, market, and … 11 (2025) 1, pp. 1-17
Omnichannel is one of the most recent trends in online shopping, retail, and contact centers. It provides a seamless and integrated customer experience across all available communication channels. MSMEs play a crucial role in developing economies, but their journey towards omnichannel...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015358696
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Optimal fulfillment and replenishment for omnichannel retailers with standard shipping contracts
Arslan, Bartu; Schrotenboer, Albert H.; Atan, Zümbül - In: European journal of operational research : EJOR 323 (2025) 2, pp. 642-656
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015417103
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Consumer privacy concerns and information sharing intention in omnichannel retailing : mediating role of online trust
Khoa Bui Thanh; Thanh, Le Thi Tuyet - In: Pakistan journal of commerce and social sciences 19 (2025) 1, pp. 55-76
Objective of this research is to find out the relationship between customers' perceptions of an organization's privacy information practices and their information-sharing intention in the context of omnichannel retailing. The study aimed to address the gap in research regarding privacy concerns...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015376586
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Share of time in omnichannel retailing : definition and measurement
Rahman, Syed Mahmudur; Carlson, Jamie; Chowdhury, Noman H. - In: Journal of retailing 101 (2025) 2, pp. 279-297
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015427558
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Optimizing omnichannel assortments and inventory provisions under the multichannel attraction model
Vasilyev, Andrey; Maier, Sebastian; Seifert, Ralf W. - In: European journal of operational research : EJOR 324 (2025) 3, pp. 799-813
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015433164
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Driving customer engagement and citizenship behaviour in omnichannel retailing : evidence from the fashion sector
Suha Fouad Salem; Alanadoly, Alshaimaa Bahgat - In: Spanish journal of marketing 28 (2024) 1, pp. 98-122
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015190165
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The scope and intensity of personalised omnichannel customer journeys : a conceptualisation integrating experts' and consumers' perspectives
Weippert, Marco - In: Journal of marketing management : JMM ; journal of the … 40 (2024) 11/12, pp. 877-909
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015194096
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Digitalization in Italian SMEs : the transformation of marketing channels
Martinelli, Elisa Martina; Tunisini, Annalisa - In: Italian journal of marketing : ITJM 2024 (2024) 4, pp. 445-474
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015188310
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Constraints and barriers on industrial customer performance in an omnichannel ecosystem
Cuesta-Valiño, Pedro; Alonso-García, Javier; … - In: Review of managerial science : RMS 18 (2024) 9, pp. 2749-2780
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015135719
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Mapping the trend of digital transformation in omni-channel retailing : a bibliometric analysis
Nornajihah Nadia Hasbullah; Ag Kaifah Riyard Kiflee; … - In: Marketing i menedžment innovacij : m&mi 15 (2024) 1, pp. 29-40
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014577532
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Understanding customers' choice for digital D2C versus multi-brand operations
Kalayci, Eda; Becker, Jan U.; Barrot, Christian - In: Journal of retailing 100 (2024) 2, pp. 256-273
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015065179
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Decomposing cross-channel advertising support of retailer price promotions
Maier, Erik; Dost, Florian - In: Journal of retailing 100 (2024) 3, pp. 362-381
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015065321
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Decentralized online order fulfillment in omni-channel retailers
Baron, Opher; Cire, Andre A.; Savaser, Sinem Kinay - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014490802
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Customer journey design in omnichannel retailing : examining the effect of autonomy-competence-relatedness in brand relationship building
Zheng, Lu; Li, Yongfa - In: Journal of retailing and consumer services 78 (2024), pp. 1-14
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015095151
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A system dynamics model for optimum time, profitability, and customer satisfaction in omni-channel retailing
Taheri, Seyed Ghiasuddin; Navabakhsh, Mehrzad; Tohidi, Hamid - In: Journal of retailing and consumer services 78 (2024), pp. 1-13
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015095240
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Driving customer inspiration to foster loyalty : a study on showroomers
Frasquet Deltoro, Marta; Ieva, Marco - In: Journal of consumer marketing 41 (2024) 5, pp. 583-595
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015078761
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Omni-channel inventory management of perishable products under transshipment and substitution
Silbermayr, Lena; Waitz, Martin - In: International journal of production economics 267 (2024), pp. 1-13
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014460531
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Customer inspiration in retailing : the role of perceived novelty and customer loyalty across offline and online channels
Frasquet Deltoro, Marta; Ieva, Marco; Mollá Descals, … - In: Journal of retailing and consumer services 76 (2024), pp. 1-9
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014460825
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Influence of perceived value on omnichannel usage : Mediating and moderating roles of the omnichannel shopping habit
Sharma, Neeru; Fatima, Johra Kayeser - In: Journal of retailing and consumer services 77 (2024), pp. 1-13
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014462182
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Browsing the aisles or browsing the app? : how online grocery shopping is changing what we buy
Chintala, Sai Chand; Liaukonytė, Jūra; Yang, Nathan - In: Marketing science 43 (2024) 3, pp. 506-522
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014529241
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The impact of omnichannel integration towards customer interest in alternatives : retailer uncertainty and web rooming in retailing
Ellahi, Abida; Ain, Qurat Ul; Hafiz Mudassir Rehman; … - In: Cogent business & management 11 (2024) 1, pp. 1-18
This current study delves into the quality of consumer perception regarding brand channel integration that adopts the omnichannel approach. It specifically explores the impact of process consistency, breadth of the channel service choice, transparency of the channel service configuration, and...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014531366
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How digital transformation impacts customer experience in the hard luxury industry : consensus on omnichannel strategy
Bertrand, Marine; Glebova, Ekaterina - In: Athens journal of business & economics : AJBE 10 (2024) 3, pp. 183-216
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014555825
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Exploring the role of omnichannel retailing technologies : future research directions
Thaichon, Park; Quach, Sara; Barari, Mojtaba; Nguyen, Mai - In: Australasian marketing journal : AMJ ; official journal … 32 (2024) 2, pp. 162-177
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014631686
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Omni-channel customer segmentation : a personalized customer journey perspective
Nguyen Anh Thi Van; McClelland, Bob; Nguyen, Hoang Thuan - In: Journal of consumer behaviour 23 (2024) 6, pp. 3253-3275
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015117065
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Leveraging digital technology in retailing business : unboxing synergy between omnichannel retail adoption and sustainable retail performance
Vhatkar, Manjunath S.; Raut, Rakesh Dulichand; Gokhale, … - In: Journal of retailing and consumer services 81 (2024), pp. 1-16
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015123668
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The pre-purchase search channel and purchase behavior : role of social commerce vs traditional e-commerce
Peng, Yi - In: Journal of retailing and consumer services 81 (2024), pp. 1-12
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015125122
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Multirooming : generating e-satisfaction throughout omnichannel consumer journey design and online customer experience
Angel Moliner, Miguel; Tortosa-Edo, Vicent - In: Journal of research in interactive marketing : … 18 (2024) 3, pp. 349-369
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015062109
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Seeking stability or change? : retailers' organizational legitimacy, strategic orientation and cross-channel integration
Xue, Jiaqi; Qian, Liping; Cai, Jingang; Jiang, Xiuling - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015114675
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An agent-based simulation model for analyzing and optimizing omni-channel retailing operation decisions
Li, Jing; Liu, XiaoWen - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015099019
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Impacts of online reviews on brick-and-mortar stores' omnichannel retail strategy
Ye, Fei; Liang, Lunhai; Tong, Yang - In: IEEE transactions on engineering management : EM ; a … 71 (2024), pp. 2549-2560
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015405822
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Distributionally robust multiperiod inventory model for omnichannel retailing considering buy-online, pickup-in-store and out-of-stock, home-delivery services
Shin, Youngchul; Woo, Young-bin; Moon, Ilkyeong - In: IEEE transactions on engineering management : EM ; a … 71 (2024), pp. 2606-2622
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015405828
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Integrative strategies for omnichannel order fulfillment with risk aversion
Li, Zonghuo; Wang, Junjin; Liu, Jiaguo - In: IEEE transactions on engineering management : EM ; a … 71 (2024), pp. 2729-2743
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015405842
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Biobjective optimization model for store selection for bops service in omni-channel retail chain
Jain, Akansha; Darbari, Jyoti Dhingra; Govindan, Kannan; … - In: IEEE transactions on engineering management : EM ; a … 71 (2024), pp. 3028-3043
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015405930
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Process quality matters : investigating the inherent characteristics of quality and performance in digital, physical and omnichannel services
Walke, Fabian; Winkler, Till J. - In: International journal of quality and service sciences 16 (2024) 5, pp. 1-15
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015417297
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Formation of customer value through channel integration : modelling the mediating role of cognitive and affective customer experience in the omni channel retail context
Mishra, Sadhana; Mishra, Mayank; Pandey, Prashant Kumar; … - In: Cogent business & management 11 (2024) 1, pp. 1-23
Technology and the internet have changed the Indian retail industry. To better serve customers, retailers are combining the benefits of physical locations with the vast amount of online information. Omnichannel commerce is a unique sales experience that combines the benefits of real venues with...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015426940
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Effects of channel integration on the omnichannel customer experience
Balbín Buckley, José Antonio; Marquina Feldman, Percy … - In: Cogent business & management 11 (2024) 1, pp. 1-21
This paper seeks to fill existing knowledge gaps regarding the relationship between channel integration and the omnichannel customer experience using a multidimensional approach to both constructs. The study was performed among 516 retail buyers in Peru who use an omnichannel strategy. The...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015427252
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The determinant factors of continuance intention to revisit omnichannel retailer companies : mean-end chain theory approach
Sundjaja, Arta Moro; Utomo, Prio; Matthew, Darrell; … - In: Cogent business & management 11 (2024) 1, pp. 1-18
The purpose of the study was to examine the determinant factors that influence the intention to revisit retailer omnichannel in Indonesia with Mean-End Chain Approach. The internet economy growth drives the use of the omnichannel strategy in Indonesia retail companies. The past research showed...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014524847
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Optimizing retail pharmacy success : the role of multichannel marketing strategies
Wick, Alexander; Koczian, Bernhard; Králiková, Kristína - In: Administrative Sciences : open access journal 14 (2024) 9, pp. 1-17
This study focuses on the effect of multichannel marketing communication in retail pharmacies to establish customer satisfaction in a world experiencing the digitalization of health sectors. The objective of the study is to understand customer acquisition and retention practices, the role of...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015072717
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Agent models of customer journeys on retail high streets
Torrens, Paul M. - In: Journal of economic interaction and coordination 18 (2023) 1, pp. 87-128
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013548818
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What Factors Drive Product Returns in Omnichannel Retail?
Frei, Regina; Zhang, Danni; Bayer, Steffen; Gerding, Enrico - 2023
Purpose: Retail businesses aim to give customers a positive experience when shopping in their stores or online channels. Easy or "frictionless" product returns are part of this experience, which is hoped to encourage additional purchases. However, customer-friendly policies lead to increased...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014360929
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Device-mediated customer behaviour on the internet : a systematic literature review
Wolf, Lukas - In: International journal of consumer studies 47 (2023) 6, pp. 2270-2304
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014427281
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Smart luxury shoppers' behaviour in China : omni-channel perspectives of Gen Y consumers
Oe, Hiroko; Yamaoka, Yasuyuki - In: Marketing i menedžment innovacij : m&mi 14 (2023) 3, pp. 176-187
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014375722
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Developing trends in showrooming, webrooming, and omnichannel shopping behaviors : performance analysis, conceptual mapping, and future directions
Halibas, Alrence Santiago; Nguyen Anh Thi Van; Akbari, … - In: Journal of consumer behaviour 22 (2023) 5, pp. 1237-1264
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014368262
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The impacts of omnichannel retailing properties on customer experience and brand loyalty : a study in the banking sector
Quynh Tran Xuan; Hanh T.H. Truong; Tri Vo Quang - In: Cogent business & management 10 (2023) 2, pp. 1-25
Omnichannel retailing is regarded as an emerging trend in banking. The purpose of this study is to analyze the potential effects of omnichannel retailing properties on customer experience and brand loyalty; it further explores the moderating role of transaction channels. Its centrality has been...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014503250
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The impact of omnichannel integrated marketing communications (IMC) on product and retail service satisfaction
Butkouskaya, Vera; Oyner, Olga; Kazakov, Sergey - In: Journal of economics, finance & administrative science 28 (2023) 56, pp. 319-334
Purpose This study reviewed three customer-perceived components of integrated marketing communications (IMCs): consistency, interactivity and connectivity, as predictors of positive customer evaluation (product and retail service satisfaction). Design/methodology/approach The customer data from...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014506791
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The changing role and behaviour of consumers in last mile logistics services : a review
Cebeci, Merve Seher; Bok, Michiel de; Tavasszy, Lorant A. - In: Journal of supply chain management science : JSCMS 4 (2023) 3/4, pp. 114-138
The growth of e-commerce and omnichannel retailing has led to significant changes in urban logistics deliveries. In addition to the traditional delivery channels, new solutions have been introduced, such as click-and-collect, parcel locker delivery, crowdshipping, and on-site delivery. However,...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014513726
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