A comparative study of TQM practice and organisational performance of SMEs with and without ISO 9000 certification
Year of publication: |
2001
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Authors: | Rahman, Shams-ur |
Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 18.2001, 1, p. 35-49
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