ARTICLES - Applying GIS and OR Techniques to Solve Sears Technician-Dispatching and Home-delivery problems - A vehicle-routing-and-scheduling system based on a geographic information system has improved Sears technician dispatchinK and home delivery, resulting in one time savings of USD 9 million and annual savings of over USD 42 million.
Year of publication: |
1999
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Authors: | Weigel, Don ; Cao, Buyang |
Published in: |
Interfaces : the INFORMS journal on the practice of operations research. - Linthicum, Md : INFORMS, ISSN 0092-2102, ZDB-ID 1207854. - Vol. 29.1999, 1, p. 112-130
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