Case study: Managing customers trough cost-to-serve
Year of publication: |
1996
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Authors: | Gebert, Peter ; Goldenberg, Charles B. ; Peters, Daniel |
Published in: |
CMA magazine : for better management decisions. - Hamilton, Ont. : Soc., ISSN 0831-3881, ZDB-ID 13080453. - Vol. 70.1996, 7, p. 20-24
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