Franchise management: a model of service-quality interactions
Year of publication: |
2003
|
---|---|
Authors: | Mukherjee, Avinandan |
Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 20.2003, 2-3, p. 325-344
|
Saved in:
Saved in favorites
Similar items by person
-
Service quality of frontline employees: A profile deviation analysis
Malhotra, Neeru, (2013)
-
The effects of national culture and human development on environmental health
Onel, Naz, (2014)
-
Shamdasani, Prem, (2008)
- More ...