Transforming public services at Southampton City Council - Southampton Citv Council has been hailed by the Government as a prime example of the success of the Modernising government programme. We review how the accessibility of council services has been enhanced through the provision of a first-stop-shop information service. For staff, this meant new working patterns and job descriptions with an ...
Year of publication:
2001
Published in:
IRS employment review. - London : Eclipse Publ. Ltd., ISSN 0143-8328, ZDB-ID 2107687X. - 2001, 732, p. 12