Effects of logistics service quality on behavioural intention : an application on electronic service customers
Year of publication: |
2019
|
---|---|
Authors: | Yıldız, Emel |
Published in: |
Selected writings on financial and economical behaviours in the new economy. - Newcastle upon Tyne : Cambridge Scholars Publishing, ISBN 1-5275-3660-2. - 2019, p. 117-130
|
Subject: | Online-Handel | Online retailing | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction |
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