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type_genre:"Handbook"
~person:"Lucca, David O."
~person:"Yavas, Ugur"
~type_genre:"Article in journal"
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Search: subject_exact:"Bankberufe"
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Bank employees
9
Bankberufe
9
Arbeitsmobilität
3
Burnout
3
Dienstleistungsqualität
3
Labour mobility
3
Neuseeland
3
New Zealand
3
Service quality
3
Arbeitskräfte
2
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2
Bank regulation
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Lucca, David O.
Yavas, Ugur
Babakus, Emin
6
Seltzer, Andrew
6
Karatepe, Osman M.
5
Kreyenschmidt, Gisela
4
Buil, Isabel
3
De Chernatony, Leslie
3
Suleman, Fátima
3
Yoo, Jaewon
3
Aga, Mehmet
2
Ashill, Nicholas J.
2
Basu, Sriparna
2
Devi, Arti
2
Dick, Rolf van
2
Dirani, Khalil M.
2
Galunic, Charles
2
Gao, Janet
2
Gargiulo, Martin
2
Gokhan Ertug
2
Gürtler, Joachim
2
Hunter, Larry W.
2
Johansen, Thomas Riise
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Kampkötter, Patrick
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Lee, Myoung-Soung
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Noe, Thomas H.
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Pacelli, Joseph
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Pusse, Leo
2
Rahman, Hasebur
2
Regmi, Sangharsh
2
Rosendahl, Johannes
2
Seru, Amit
2
Straka, Gerald A.
2
Trebbi, Francesco
2
Wallace, Elaine
2
Öhman, Peter
2
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1
Achi, Soha El
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Services marketing quarterly
3
Journal of monetary economics
2
The international journal of bank marketing : IJBM
2
Journal of financial services marketing : JFSM
1
The journal of services marketing
1
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ECONIS (ZBW)
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1
Relative effects of leadership and technology on bank employees' job outcomes
Yavas, Ugur
;
Jha, Subhash
;
Babakus, Emin
- In:
Services marketing quarterly
36
(
2015
)
2
,
pp. 173-187
Persistent link: https://www.econbiz.de/10011289990
Saved in:
2
Interactive effects of personal and organizational resources on frontline bank employees' job outcomes : the mediating role of person-job fit
Sengupta, Aditi Sarkar
;
Yavas, Ugur
;
Babakus, Emin
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
7
,
pp. 884-903
Persistent link: https://www.econbiz.de/10011490746
Saved in:
3
Comment on: the revolving door and worker flows in banking regulation by D. Lucca, A. Seru, F. Trebbi
Kane, Edward J.
- In:
Journal of monetary economics
65
(
2014
),
pp. 33-35
Persistent link: https://www.econbiz.de/10010485276
Saved in:
4
The revolving door and worker flows in banking regulation
Lucca, David O.
;
Seru, Amit
;
Trebbi, Francesco
- In:
Journal of monetary economics
65
(
2014
),
pp. 17-32
Persistent link: https://www.econbiz.de/10010485281
Saved in:
5
Does hope moderate the impact of job burnout on frontline bank employees' in-role and extra-role performances?
Yavas, Ugur
;
Babakus, Emin
;
Karatepe, Osman M.
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
1
,
pp. 56-70
Persistent link: https://www.econbiz.de/10009722342
Saved in:
6
Service worker burnout and turnover intentions : roles of person-job fit, servant leadership, and customer orientation
Babakus, Emin
;
Yavas, Ugur
;
Ashill, Nicholas J.
- In:
Services marketing quarterly
32
(
2011
)
1
,
pp. 17-31
Persistent link: https://www.econbiz.de/10008902032
Saved in:
7
Job demands, resources, burnout, and coping mechanism relationships
Yavas, Ugur
;
Babakus, Emin
- In:
Services marketing quarterly
32
(
2011
)
3
,
pp. 199-209
Persistent link: https://www.econbiz.de/10009273293
Saved in:
8
Testing a branch performance model in a New Zealand bank
Yavas, Ugur
;
Babakus, Emin
;
Ashill, Nicholas J.
- In:
The journal of services marketing
24
(
2010
)
5
,
pp. 369-377
Persistent link: https://www.econbiz.de/10008653368
Saved in:
9
How similar are frontline bank employees' perceptions of service quality to their customers? : a study of female customers and employees in Turkey
Yavas, Ugur
- In:
Journal of financial services marketing : JFSM
12
(
2007/08
)
1
,
pp. 30-38
Persistent link: https://www.econbiz.de/10003701666
Saved in:
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