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Search: subject_exact:"Dienstleistung"
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Dienstleistung
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Edvardsson, Bo
23
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19
Görg, Holger
19
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17
Witell, Lars
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Zeithaml, Valarie A.
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Grönroos, Christian
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Krcmar, Helmut
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Leimeister, Jan Marco
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Crinò, Rosario
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Gallouj, Fai͏̈z
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Jaakkola, Elina
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Kristensson, Per
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Lovelock, Christopher H.
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Miles, Ian D.
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Parasuraman, A.
10
Sundbo, Jon
10
Tronvoll, Bård
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Corsten, Hans
9
Gössinger, Ralf
9
Johnston, Robert
9
Kleinaltenkamp, Michael
9
Maglio, Paul P.
9
Markusen, James R.
9
Patrício, Lia
9
Rubalcaba-Bermejo, Luis
9
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9
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Devlet İstatistik Enstitüsü
56
OECD
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IGI Global
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European Foundation for the Improvement of Living and Working Conditions
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Advanced Institute of Management Research <London>
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2
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2
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The service industries journal
69
The journal of services marketing
58
Journal of service management
57
Başbakanlık Devlet Istatistik Enstitüsü, Yayin
56
Journal of business research : JBR
47
Journal of service research : JSR
45
SpringerLink / Bücher
30
International journal of services technology and management
27
Industrial marketing management : the international journal for industrial and high-tech firms
25
International journal of production economics
21
Services marketing quarterly
20
Working paper / National Bureau of Economic Research, Inc.
20
Journal of retailing and consumer services
18
Journal of service research
18
The journal of business & industrial marketing
18
European journal of operational research : EJOR
17
International journal of hospitality management
17
The science of service systems
17
European journal of marketing : EJM
15
Handbook of service science ; [Vol. 1]
15
London School of Economics and Political Science - Publications
15
NBER working paper series
15
Service business
15
The handbook of innovation and services : a multi-disciplinary perspective
15
Discussion paper / Centre for Economic Policy Research
14
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
14
Management science : journal of the Institute for Operations Research and the Management Sciences
14
NBER Working Paper
14
Meddelanden från Svenska Handelshögskolan
13
Prospects for the professions in China
13
International journal of services and operations management
12
European review of service economics and management
11
International journal of quality and service sciences
11
Managing service quality : MSQ ; an international journal
11
Service science, management and engineering : education for the 21st Century
11
International journal of production research
10
Marketing theory
10
Schriften zum Produktionsmanagement
10
Ecosystem services and global trade of natural resources : ecology, economics and policies
9
IZA Discussion Paper
9
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ECONIS (ZBW)
3,278
USB Cologne (EcoSocSci)
232
ArchiDok
72
USB Cologne (business full texts)
66
EconStor
30
OLC EcoSci
5
RePEc
1
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1
Adaptive scheduling in service systems : a dynamic programming approach
Mahes, Roshan
;
Mandjes, Michel
;
Boon, Marko
;
Taylor, …
- In:
European journal of operational research : EJOR
312
(
2024
)
2
,
pp. 605-626
Persistent link: https://www.econbiz.de/10014456306
Saved in:
2
Service agent driven co-created caring in chat-based customer service encounters
Heinonen, Johanna
;
Sthapit, Erose
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014513536
Saved in:
3
Value propositions in KIBS : how to facilitate the communication of value?
Heikka, Eija-Liisa
- In:
Knowledge and process management : the journal of …
30
(
2023
)
3
,
pp. 278-288
Persistent link: https://www.econbiz.de/10014326709
Saved in:
4
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
5
Designing professional services : pricing and prioritization
Wu, Chenguang Allen
;
Chen, Jin
;
Veeraraghavan, Senthil
- In:
Production and operations management : the flagship …
32
(
2023
)
8
,
pp. 2578-2595
Persistent link: https://www.econbiz.de/10014328714
Saved in:
6
The uneven role of users in service innovation performance
Rubalcaba-Bermejo, Luis
;
Deschryvere, Matthias
- In:
Economics of innovation and new technology
32
(
2023
)
7
,
pp. 953-976
Persistent link: https://www.econbiz.de/10014333866
Saved in:
7
Understanding and improving consumer reactions to service bots
Castelo, Noah
;
Boegershausen, Johannes
;
Hildebrand, …
- In:
Journal of consumer research : JCR ; an …
50
(
2023
)
4
,
pp. 848-863
Persistent link: https://www.econbiz.de/10014444213
Saved in:
8
Organizing maintenance service contracts for initial purchases : the interplay among product type, service type, and service approach
Bağcı, Rifgi Buğra
;
Taşçioğlu, Mertcan
- In:
Journal of business-to-business marketing
30
(
2023
)
3
,
pp. 311-332
Persistent link: https://www.econbiz.de/10014454761
Saved in:
9
Internationalisation of professional service firms : evidence from Chinese law firms
Zhang, Xianwu
-
2023
Persistent link: https://www.econbiz.de/10014458884
Saved in:
10
Effect of exports of goods and services and energy consumption in Italy's service sector
Huseynli, Bahman
- In:
International Journal of Energy Economics and Policy : IJEEP
13
(
2023
)
3
,
pp. 254-261
Persistent link: https://www.econbiz.de/10014366837
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