//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~language:"eng"
~subject:"Dienstleistung"
~subject:"Freier Beruf"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Dienstleistung"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistung
Freier Beruf
Services
2,467
Dienstleistungssektor
984
Service industry
939
Innovation
550
Dienstleistungsqualität
442
Service quality
440
Professional services
395
Freie Berufe
386
Unternehmensdienstleistung
325
Theorie
324
Business services
319
Theory
318
Innovationsmanagement
291
USA
282
Innovation management
273
United States
266
Beziehungsmarketing
256
Relationship marketing
254
Service innovation
249
Dienstleistungshandel
223
Trade in services
223
Dienstleistungsinnovation
194
Konsumentenverhalten
192
Consumer behaviour
191
Kundenzufriedenheit
178
Customer satisfaction
177
Customer integration
172
Kundenintegration
172
Betriebliche Wertschöpfung
162
Management
162
Value creation
161
Welt
156
World
154
Dienstleistungsmanagement
142
Dienstleistungsmarketing
140
Service management
140
Marketing
139
Services marketing
138
Deutschland
130
more ...
less ...
Online availability
All
Undetermined
718
Free
421
Type of publication
All
Article
1,813
Book / Working Paper
1,395
Journal
79
Type of publication (narrower categories)
All
Article in journal
1,470
Aufsatz in Zeitschrift
1,470
Graue Literatur
336
Non-commercial literature
336
Aufsatz im Buch
329
Book section
329
Working Paper
244
Arbeitspapier
221
Collection of articles of several authors
120
Sammelwerk
120
Amtsdruckschrift
76
Government document
76
Hochschulschrift
75
Aufsatzsammlung
63
Thesis
55
Konferenzschrift
53
Case study
45
Fallstudie
45
Statistik
36
Statistics
25
Lehrbuch
23
Conference proceedings
20
Textbook
20
Dissertation u.a. Prüfungsschriften
16
No longer published / No longer aquired
14
Conference paper
12
Konferenzbeitrag
12
Collection of articles written by one author
10
Sammlung
10
Bibliographie
9
Handbook
9
Handbuch
9
Adressbuch
8
Bibliografie enthalten
8
Bibliography included
8
Directory
8
Forschungsbericht
7
Bibliografie
6
Mehrbändiges Werk
5
Multi-volume publication
5
more ...
less ...
Language
All
English
German
2,528
Undetermined
1,024
French
197
Russian
90
Polish
56
Italian
36
Spanish
31
Hungarian
23
Dutch
21
Swedish
15
Czech
13
Danish
11
Bulgarian
9
Portuguese
8
Croatian
7
Malay (macrolanguage)
6
Modern Greek (1453-)
4
Finnish
4
Norwegian
4
Romanian
4
Slovak
4
Bosnian
2
Lithuanian
2
Multiple languages
2
Slovenian
2
Serbian
2
Ukrainian
2
Chinese
2
Arabic
1
Estonian
1
Ancient Greek (to 1453)
1
Georgian
1
Latvian
1
Turkish
1
more ...
less ...
Author
All
Edvardsson, Bo
23
Bitner, Mary Jo
19
Görg, Holger
19
Gustafsson, Anders
17
Witell, Lars
17
Zeithaml, Valarie A.
17
Grönroos, Christian
15
Krcmar, Helmut
15
Leimeister, Jan Marco
15
Vargo, Stephen L.
14
Berry, Leonard L.
12
Kowalkowski, Christian
12
Bruhn, Manfred
11
Crinò, Rosario
11
Geishecker, Ingo
11
Gremler, Dwayne D.
11
Hipp, Christiane
11
Lusch, Robert F.
11
Polese, Francesco
11
Wirtz, Jochen
11
Amiti, Mary
10
Gallouj, Fai͏̈z
10
Kristensson, Per
10
Lovelock, Christopher H.
10
Miles, Ian D.
10
Parasuraman, A.
10
Sundbo, Jon
10
Tronvoll, Bård
10
Corsten, Hans
9
Gössinger, Ralf
9
Jaakkola, Elina
9
Johnston, Robert
9
Kleinaltenkamp, Michael
9
Maglio, Paul P.
9
Markusen, James R.
9
Patrício, Lia
9
Rubalcaba-Bermejo, Luis
9
Spohrer, James C.
9
Stauss, Bernd
9
Brown, Stephen Walter
8
more ...
less ...
Institution
All
Devlet İstatistik Enstitüsü
56
OECD
20
National Bureau of Economic Research
14
Europäische Kommission
13
London School of Economics and Political Science
13
Europäische Kommission / Statistisches Amt
11
Universität <Kassel> / Fachgebiet Wirtschaftsinformatik
11
Ecorys
9
Singapur / Department of Statistics
9
DECISION
8
IGI Global
8
TNO
8
Europäische Kommission / Generaldirektion Migration und Inneres
7
European Foundation for the Improvement of Living and Working Conditions
6
Europäische Kommission / Generaldirektion Justiz und Verbraucher
6
Malaysia / Jabatan Perangkaan
6
Svenska Handelshögskolan <Helsinki>
6
Industrie- und Handelskammer <Köln>
5
Advanced Institute of Management Research <London>
4
Edward Elgar Publishing
4
Springer Fachmedien Wiesbaden
4
UNCTAD
4
American Marketing Association
3
Centre on Transnational Corporations
3
ESIC European Service Innovation Centre
3
European Society for Opinion and Marketing Research
3
Institut für Informatik <München, Technische Universität> / Lehrstuhl für Wirtschaftsinformatik
3
Organisation for Economic Co-operation and Development
3
Slowakei / Štatistický Úrad
3
Universität <Koblenz
3
Weltbank
3
Asian Development Bank
2
Brookings Institution
2
Commission of the European Communities
2
Conference on Research in Income and Wealth
2
Eric Cuvillier <Firma>
2
Europäische Kommission / Consumers, Health, Agriculture and Food Executive Agency
2
Europäische Kommission / Generaldirektion Justiz
2
Europäische Kommission / Generaldirektion Unternehmen und Industrie
2
Europäisches Netz unabhängiger Sachverständiger im Bereich der Nichtdiskriminierung
2
more ...
less ...
Published in...
All
The service industries journal
60
Journal of service management
57
Başbakanlık Devlet Istatistik Enstitüsü, Yayin
56
The journal of services marketing
56
Journal of business research : JBR
44
Journal of service research : JSR
43
SpringerLink / Bücher
30
International journal of services technology and management
27
International journal of production economics
21
Industrial marketing management : the international journal for industrial and high-tech firms
20
Services marketing quarterly
20
Journal of retailing and consumer services
18
Journal of service research
18
The journal of business & industrial marketing
18
Working paper / National Bureau of Economic Research, Inc.
18
European journal of operational research : EJOR
17
International journal of hospitality management
17
The science of service systems
17
European journal of marketing : EJM
15
Handbook of service science ; [Vol. 1]
15
London School of Economics and Political Science - Publications
15
Service business
15
The handbook of innovation and services : a multi-disciplinary perspective
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
14
Management science : journal of the Institute for Operations Research and the Management Sciences
14
Discussion paper / Centre for Economic Policy Research
13
Meddelanden från Svenska Handelshögskolan
13
NBER working paper series
13
NBER Working Paper
12
European review of service economics and management
11
International journal of quality and service sciences
11
Managing service quality : MSQ ; an international journal
11
Service science, management and engineering : education for the 21st Century
11
International journal of production research
10
Schriften zum Produktionsmanagement
10
Ecosystem services and global trade of natural resources : ecology, economics and policies
9
International journal of services and operations management
9
Managing the service economy : prospects and problems; essays commisssioned for the inaugural conference of the Fishman-Davidson Center for the Study of the Service Sector, WhartonSchool, Univ. of Pennsylvania
9
Marketing theory
9
International journal of contemporary hospitality management
8
more ...
less ...
Source
All
ECONIS (ZBW)
2,882
USB Cologne (EcoSocSci)
231
ArchiDok
72
USB Cologne (business full texts)
66
EconStor
30
OLC EcoSci
5
RePEc
1
more ...
less ...
Showing
1
-
10
of
3,287
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Adaptive scheduling in service systems : a dynamic programming approach
Mahes, Roshan
;
Mandjes, Michel
;
Boon, Marko
;
Taylor, …
- In:
European journal of operational research : EJOR
312
(
2024
)
2
,
pp. 605-626
Persistent link: https://www.econbiz.de/10014456306
Saved in:
2
Service agent driven co-created caring in chat-based customer service encounters
Heinonen, Johanna
;
Sthapit, Erose
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014513536
Saved in:
3
Value propositions in KIBS : how to facilitate the communication of value?
Heikka, Eija-Liisa
- In:
Knowledge and process management : the journal of …
30
(
2023
)
3
,
pp. 278-288
Persistent link: https://www.econbiz.de/10014326709
Saved in:
4
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
5
Designing professional services : pricing and prioritization
Wu, Chenguang Allen
;
Chen, Jin
;
Veeraraghavan, Senthil
- In:
Production and operations management : the flagship …
32
(
2023
)
8
,
pp. 2578-2595
Persistent link: https://www.econbiz.de/10014328714
Saved in:
6
The uneven role of users in service innovation performance
Rubalcaba-Bermejo, Luis
;
Deschryvere, Matthias
- In:
Economics of innovation and new technology
32
(
2023
)
7
,
pp. 953-976
Persistent link: https://www.econbiz.de/10014333866
Saved in:
7
Understanding and improving consumer reactions to service bots
Castelo, Noah
;
Boegershausen, Johannes
;
Hildebrand, …
- In:
Journal of consumer research : JCR ; an …
50
(
2023
)
4
,
pp. 848-863
Persistent link: https://www.econbiz.de/10014444213
Saved in:
8
Organizing maintenance service contracts for initial purchases : the interplay among product type, service type, and service approach
Bağcı, Rifgi Buğra
;
Taşçioğlu, Mertcan
- In:
Journal of business-to-business marketing
30
(
2023
)
3
,
pp. 311-332
Persistent link: https://www.econbiz.de/10014454761
Saved in:
9
Effect of exports of goods and services and energy consumption in Italy's service sector
Huseynli, Bahman
- In:
International Journal of Energy Economics and Policy : IJEEP
13
(
2023
)
3
,
pp. 254-261
Persistent link: https://www.econbiz.de/10014366837
Saved in:
10
Trade in creative services : relatedness and regional specialization in the UK
Casadei, Patrizia
;
Vanino, Enrico
;
Lee, Neil
- In:
Regional studies : official journal of the Regional …
57
(
2023
)
7
,
pp. 1349-1366
Persistent link: https://www.econbiz.de/10014323353
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->