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~subject:"Service industry"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Dienstleistung"
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Service industry
Dienstleistung
1,721
Services
1,711
Dienstleistungssektor
599
Innovation
374
Dienstleistungsqualität
350
Service quality
350
Professional services
258
Freie Berufe
250
Beziehungsmarketing
203
Relationship marketing
203
Innovation management
196
Innovationsmanagement
196
Business services
190
Unternehmensdienstleistung
190
Service innovation
189
Theorie
171
Theory
171
Customer satisfaction
152
Kundenzufriedenheit
152
Consumer behaviour
150
Konsumentenverhalten
150
Customer integration
143
Kundenintegration
143
Dienstleistungsinnovation
135
Betriebliche Wertschöpfung
127
USA
127
United States
127
Value creation
127
Deutschland
104
Germany
103
Customer service
98
Kundenservice
98
Service-Dominant Logic
90
Service-dominant logic
90
Dienstleistungshandel
82
Trade in services
82
New product development
80
Produktentwicklung
80
Dienstleistungsmarketing
77
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Undetermined
322
Free
51
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Article
586
Book / Working Paper
13
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Aufsatz in Zeitschrift
Article in journal
599
Graue Literatur
129
Non-commercial literature
129
Aufsatz im Buch
108
Book section
108
Collection of articles of several authors
75
Sammelwerk
75
Arbeitspapier
67
Working Paper
67
Hochschulschrift
44
Thesis
41
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31
Aufsatzsammlung
29
Amtsdruckschrift
21
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21
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17
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14
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6
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6
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5
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5
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5
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5
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5
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5
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5
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5
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3
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3
Marktinformation
3
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English
584
German
7
French
4
Russian
2
Italian
1
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Witell, Lars
9
Edvardsson, Bo
8
Gustafsson, Anders
7
Kowalkowski, Christian
7
Huang, Ming-Hui
6
Kindström, Daniel
6
McColl-Kennedy, Janet R.
6
Jaakkola, Elina
5
Aas, Tor Helge
4
Hydle, Katja Maria
4
Kristensson, Per
4
Ostrom, Amy L.
4
Parida, Vinit
4
Rubalcaba-Bermejo, Luis
4
Anderson, Sidney
3
Bonamy, Joël
3
Brown, Stephen Walter
3
Calabrese, Armando
3
Finsterwalder, Jörg
3
Gebauer, Heiko
3
Kim, Kwang-Jae
3
Kohtamäki, Marko
3
Lim, Chiehyeon
3
Maglio, Paul P.
3
Paluch, Stefanie
3
Parasuraman, A.
3
Patrício, Lia
3
Pedersen, Per Egil
3
Raddats, Chris
3
Rayburn, Steven W.
3
Rust, Roland T.
3
Sousa, Rui
3
Subramony, Mahesh
3
Tronvoll, Bård
3
Wincent, Joakim
3
Wünderlich, Nancy V.
3
Agarwal, Renu
2
Akaka, Melissa Archpru
2
Alvehus, Johan
2
Anderson, Laurel
2
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Europäische Kommission
1
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The service industries journal
36
Journal of business research : JBR
25
The journal of services marketing
25
Journal of service management
24
Journal of service research : JSR
19
Journal of service research
13
International journal of production economics
12
International journal of services technology and management
12
Services marketing quarterly
11
Journal of retailing and consumer services
10
Industrial marketing management : the international journal for industrial and high-tech firms
9
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
Service business
9
The journal of business & industrial marketing
9
European review of service economics and management
8
International journal of hospitality management
8
International journal of innovation management
5
International journal of production research
5
International journal of quality and service sciences
5
Journal of service theory and practice
5
International journal of business innovation and research : IJBIR
4
International journal of contemporary hospitality management
4
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Managing service quality : MSQ ; an international journal
4
Business horizons
3
Industry and innovation
3
Information systems and e-business management : ISeB
3
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
International journal of services and operations management
3
International journal of services and operations management : IJSOM
3
Journal of service theory and practice : JSTP
3
Journal of the Academy of Marketing Science
3
Research policy : policy, management and economic studies of science, technology and innovation
3
Revue d'économie industrielle
3
Technology analysis & strategic management
3
Technovation : the international journal of technological innovation, entrepreneurship and technology management
3
Accounting, auditing & accountability journal
2
Amfiteatru economic : an economic and business research periodical
2
Applied economics
2
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ECONIS (ZBW)
599
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599
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51
UrbanClap : India's largest home service provider
Jyani, Nancy
;
Bansal, Harbhajan
- In:
Asian journal of management cases
20
(
2023
)
2
,
pp. 94-105
Persistent link: https://www.econbiz.de/10014366148
Saved in:
52
Linking leader humility with service performance : the role of service climate and customer mistreatment
Bahadur, Waseem
;
Ali, Ahsan
- In:
Asian business & management
22
(
2023
)
2
,
pp. 621-642
Persistent link: https://www.econbiz.de/10014327737
Saved in:
53
Identifying business services from small and micro enterprises' collaboration: the activity-based service identification framework
Abebe, Sertse
;
Twinomurinzi, Hossana
- In:
International journal of process management and …
15
(
2023
)
3
,
pp. 373-399
Persistent link: https://www.econbiz.de/10014433273
Saved in:
54
Artificial intelligence and disruptive technologies in service systems : a bibliometric analysis
Marques, P. Carmona
;
Reis, João
;
Santos, Ricardo
- In:
International journal of innovation and technology …
20
(
2023
)
7
,
pp. 1-33
Persistent link: https://www.econbiz.de/10014435583
Saved in:
55
Anticipatory innovation of professional services : the case of auditing and artificial intelligence
Goto, Masashi
- In:
Research policy : policy, management and economic …
52
(
2023
)
8
,
pp. 1-17
Persistent link: https://www.econbiz.de/10014484608
Saved in:
56
A comparative study on the strategic roles of service customer equity and innovation protection on firm performance
Angriawan, Arifin
;
Thakur, Ramendra
;
Baker, David S.
- In:
International marketing review
40
(
2023
)
6
,
pp. 1379-1408
Persistent link: https://www.econbiz.de/10014470380
Saved in:
57
Reengineering professional services through automation, remote outsourcing, and task delegation
Sampson, Scott
;
Santos, Rebecca Pires dos
- In:
Journal of operations management
69
(
2023
)
6
,
pp. 911-940
Persistent link: https://www.econbiz.de/10014339680
Saved in:
58
The influence of management innovation on the organisational performance of KIBS : the mediating role of service innovation and technology
Simao, Lurdes Barroso
;
Carvalho, Luísa Cagica
;
Silva, …
- In:
International journal of innovation science
15
(
2023
)
4
,
pp. 636-655
Persistent link: https://www.econbiz.de/10014340495
Saved in:
59
Should service firms introduce algorithmic advice to their existing customers? : the moderating effect of service relationships
Walter, Benjamin von
;
Wentzel, Daniel
;
Raff, Stefan
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 280-296
Persistent link: https://www.econbiz.de/10014322000
Saved in:
60
Service encounter and repurchase intention in fitness centers : perceived value as a mediator and service innovativeness as a moderator
Wang, Fong Jia
;
Chiu, Weisheng
- In:
International journal of sports marketing & sponsorship
24
(
2023
)
1
,
pp. 145-167
Persistent link: https://www.econbiz.de/10014232455
Saved in:
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