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Search: subject_exact:"Dienstleistung"
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Dienstleistung
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13
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Huang, Ming-Hui
4
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2
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2
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Journal of service research
European journal of operational research : EJOR
SpringerLink / Bücher
128
The service industries journal
69
The journal of services marketing
58
Journal of service management
57
Schriften zum Produktionsmanagement
57
Başbakanlık Devlet Istatistik Enstitüsü, Yayin
56
Ifo Schnelldienst
47
Journal of business research : JBR
47
Journal of service research : JSR
45
FFB-Diskussionspapiere / Forschungsinstitut Freie Berufe, Universität Lüneburg
33
Voprosy ėkonomiki : ordena trudovogo krasnogo znameni ežemesjačnyj žurnal ; Vserossijskoe ėkonomičeskoe izdanie
32
FFB-Diskussionspapier
30
Springer eBook Collection / Business and Economics
29
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28
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28
International journal of services technology and management
27
Industrial marketing management : the international journal for industrial and high-tech firms
25
Gabler Edition Wissenschaft
24
International journal of production economics
21
Schriften des Forschungsinstituts Freie Berufe
21
Izvestija Akademii Nauk SSSR
20
Services marketing quarterly
20
Working paper / National Bureau of Economic Research, Inc.
20
Fachhochschule Gelsenkirchen, Institut Arbeit und Technik - Publikationen
19
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
19
Schriftenreihe innovatives Dienstleistungsmanagement
19
Journal of retailing and consumer services
18
Politická ekonomie : teorie, modelování, aplikace
18
The journal of business & industrial marketing
18
ifo Dresden berichtet
18
European journal of marketing : EJM
17
Forum Dienstleistungsmanagement
17
International journal of hospitality management
17
Management science : journal of the Institute for Operations Research and the Management Sciences
17
The science of service systems
17
Handbook of service science ; [Vol. 1]
15
London School of Economics and Political Science - Publications
15
NBER working paper series
15
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ECONIS (ZBW)
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1
Adaptive scheduling in service systems : a dynamic programming approach
Mahes, Roshan
;
Mandjes, Michel
;
Boon, Marko
;
Taylor, …
- In:
European journal of operational research : EJOR
312
(
2024
)
2
,
pp. 605-626
Persistent link: https://www.econbiz.de/10014456306
Saved in:
2
Free-to-fee transformation of industrial services
Mustak, Mekhail
;
Ulaga, Wolfgang
;
Grohmann, Marcella Maria
- In:
Journal of service research
26
(
2023
)
1
,
pp. 21-43
Persistent link: https://www.econbiz.de/10014246191
Saved in:
3
Conceptualizing services and service innovation : a practice theory study of the Swedish music market
Skålén, Per
;
Gummerus, Johanna
- In:
Journal of service research
26
(
2023
)
1
,
pp. 83-102
Persistent link: https://www.econbiz.de/10014246196
Saved in:
4
Using information-seeking argument mining to improve service
Skiera, Bernd
;
Yan, Shunyao
;
Daxenberger, Johannes
; …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 537-548
Persistent link: https://www.econbiz.de/10013395994
Saved in:
5
Consumers on the job : contextualization crafting in expert services
Azzari, Courtney Nations
;
Anderson, Laurel
;
Mende, Martin
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 520-541
Persistent link: https://www.econbiz.de/10012662583
Saved in:
6
Service ecosystem design : propositions, process model, and future research agenda
Vink, Josina
;
Koskela-Huotari, Kaisa
;
Tronvoll, Bård
; …
- In:
Journal of service research
24
(
2021
)
2
,
pp. 168-186
Persistent link: https://www.econbiz.de/10012522519
Saved in:
7
Mapping of Journal of Service Research Themes : a 22-year review : editorial
Donthu, Naveen
;
Gremler, Dwayne D.
;
Kumar, Satish
; …
- In:
Journal of service research
25
(
2022
)
2
,
pp. 187-193
Persistent link: https://www.econbiz.de/10013268006
Saved in:
8
Moving service research forward
Huang, Ming-Hui
;
Malthouse, Edward
;
Noble, Stephanie
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 459-461
Persistent link: https://www.econbiz.de/10012662578
Saved in:
9
Service research priorities : designing sustainable service ecosystems
Field, Joy M.
;
Fotheringham, Darima
;
Subramony, Mahesh
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 462-479
Persistent link: https://www.econbiz.de/10012662579
Saved in:
10
Managing customer uncertainty in making service offshoring decisions
Lu, Lu
;
Gregory, Gary D.
;
Ngo, Liem Viet
;
Bagozzi, …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 500-519
Persistent link: https://www.econbiz.de/10012662582
Saved in:
11
Engaged to a robot? : the role of AI in service
Huang, Ming-Hui
;
Rust, Roland T.
- In:
Journal of service research
24
(
2021
)
1
,
pp. 30-41
Persistent link: https://www.econbiz.de/10012426758
Saved in:
12
Replaced by a robot : service implications in the age of the machine
McLeay, Fraser
;
Osburg, Victoria Sophie
;
Yoganathan, Vignesh
- In:
Journal of service research
24
(
2021
)
1
,
pp. 104-121
Persistent link: https://www.econbiz.de/10012426765
Saved in:
13
A strategic framework for task automation in professional services
Sampson, Scott
- In:
Journal of service research
24
(
2021
)
1
,
pp. 122-140
Persistent link: https://www.econbiz.de/10012426766
Saved in:
14
Decision making under uncertain and dependent system rates in service systems
Ekin, Tahir
;
Aktekin, Tevfik
- In:
European journal of operational research : EJOR
291
(
2021
)
1
,
pp. 335-348
Persistent link: https://www.econbiz.de/10012495311
Saved in:
15
Dynamic routing in a distributed parallel many-server service system : the effect of ξ-choice
Cao, Ping
;
Zhong, Zhiheng
;
Huang, Junfei
- In:
European journal of operational research : EJOR
294
(
2021
)
1
,
pp. 219-235
Persistent link: https://www.econbiz.de/10012591356
Saved in:
16
Service research priorities : managing and delivering service in turbulent times
Ostrom, Amy L.
;
Field, Joy M.
;
Fotheringham, Darima
; …
- In:
Journal of service research
24
(
2021
)
3
,
pp. 329-353
Persistent link: https://www.econbiz.de/10012592938
Saved in:
17
Service innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
Saved in:
18
Customer ethnic bias in service encounters
Linzmajer, Marc
;
Brach, Simon
;
Walsh, Gianfranco
; …
- In:
Journal of service research
23
(
2020
)
2
,
pp. 194-210
Persistent link: https://www.econbiz.de/10012216633
Saved in:
19
The trajectory touchpoint technique : a deep dive methodology for service innovation
Sudbury-Riley, Lynn
;
Hunter-Jones, Philippa
;
Al-Abdin, Ahmed
- In:
Journal of service research
23
(
2020
)
2
,
pp. 229-251
Persistent link: https://www.econbiz.de/10012216648
Saved in:
20
Impact of proactive postsales service and cross-selling activities on customer churn and service calls
Becker, Jan U.
;
Spann, Martin
;
Barrot, Christian
- In:
Journal of service research
23
(
2020
)
1
,
pp. 53-69
Persistent link: https://www.econbiz.de/10012183586
Saved in:
21
A robust framework for task-related resident scheduling
Kraul, Sebastian
;
Fügener, Andreas
;
Brunner, Jens O.
; …
- In:
European journal of operational research : EJOR
276
(
2019
)
2
,
pp. 656-675
Persistent link: https://www.econbiz.de/10012003631
Saved in:
22
Service robots : drivers of perceived responsibility for service outcomes
Jörling, Moritz
;
Böhm, Robert
;
Paluch, Stefanie
- In:
Journal of service research
22
(
2019
)
4
,
pp. 404-420
Persistent link: https://www.econbiz.de/10012127951
Saved in:
23
Performance improvement of a service system via stocking perishable preliminary services
Hanukov, Gabi
;
Avinadav, Tal
;
Chernonog, Tatyana
; …
- In:
European journal of operational research : EJOR
274
(
2019
)
3
,
pp. 1000-1011
Persistent link: https://www.econbiz.de/10011990276
Saved in:
24
Efficient frontiers in a frontier state : viability of mobile dentistry services in rural areas
Thorsen, Andreas
;
McGarvey, Ronald G.
- In:
European journal of operational research : EJOR
268
(
2018
)
3
,
pp. 1062-1076
Persistent link: https://www.econbiz.de/10011858246
Saved in:
25
Development and implementation of a real time statistical control method to identify the start and end of the winter surge in demand for paediatric intensive care
Pagel, Christina
;
Ramnarayan, Padmanabhan
;
Ray, Samiran
; …
- In:
European journal of operational research : EJOR
264
(
2018
)
3
,
pp. 847-858
Persistent link: https://www.econbiz.de/10011801973
Saved in:
26
Modeling the optimal ethnic composition of an adult stem cell registry
Blake, John T.
;
McTaggart, Ken
;
Killeen, Donna
- In:
European journal of operational research : EJOR
264
(
2018
)
3
,
pp. 884-893
Persistent link: https://www.econbiz.de/10011802114
Saved in:
27
Development of a discrete event simulation model for evaluating strategies of red blood cell provision following mass casualty events
Glasgow, Simon M.
;
Perkins, Zane B.
;
Tai, Nigel R. M.
; …
- In:
European journal of operational research : EJOR
270
(
2018
)
1
,
pp. 362-374
Persistent link: https://www.econbiz.de/10011869027
Saved in:
28
Benchmarking online dispatch algorithms for emergency medical services
Jagtenberg, Caroline J.
;
Berg, Pieter L. van den
;
Mei, …
- In:
European journal of operational research : EJOR
258
(
2017
)
2
,
pp. 715-725
Persistent link: https://www.econbiz.de/10011644458
Saved in:
29
A re-examination of experience service offering and regular service pricing under profit maximization
Lian, Zhaotong
;
Gu, Xinhua
;
Wu, Jinbiao
- In:
European journal of operational research : EJOR
254
(
2016
)
3
,
pp. 907-915
Persistent link: https://www.econbiz.de/10011521884
Saved in:
30
The effect of ambulance relocations on the performance of ambulance service providers
Barneveld, Thije Christiaan van
;
Bhulai, S.
;
Mei, R. D. …
- In:
European journal of operational research : EJOR
252
(
2016
)
1
,
pp. 257-269
Persistent link: https://www.econbiz.de/10011449482
Saved in:
31
Capacity reservation for time-sensitive service providers : an application in seaport management
Hong, L. Jeff
;
Xu, Xiaowei
;
Zhang, Sheng Hao
- In:
European journal of operational research : EJOR
245
(
2015
)
2
,
pp. 470-479
Persistent link: https://www.econbiz.de/10011308988
Saved in:
32
Ensuring service levels in routing problems with time windows and stochastic travel times
Ehmke, Jan Fabian
;
Campbell, Ann Melissa
;
Urban, Timothy L.
- In:
European journal of operational research : EJOR
240
(
2015
)
2
,
pp. 539-550
Persistent link: https://www.econbiz.de/10010487011
Saved in:
33
When should service firms provide free experience service?
Zhou, Wenhui
;
Lian, Zhaotong
;
Wu, Jinbiao
- In:
European journal of operational research : EJOR
234
(
2014
)
3
,
pp. 830-838
Persistent link: https://www.econbiz.de/10010360406
Saved in:
34
Using phase-type models to cost stroke patient care across, health, social and community services
McClean, Sally I.
;
Gillespie, Jennifer
;
Garg, Lalit
; …
- In:
European journal of operational research : EJOR
236
(
2014
)
1
,
pp. 190-199
Persistent link: https://www.econbiz.de/10010361744
Saved in:
35
A focussed review of scheduling in services
Aggarwal, Sumer C.
- In:
European journal of operational research : EJOR
9
(
1982
)
2
,
pp. 114-121
Persistent link: https://www.econbiz.de/10001799179
Saved in:
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