Thema: "Die Bewältigung der Corona-Krise – wie robust ist das deutsche Beschäftigungssystem?" Noch während COVID-19 das Zusammenleben bestimmt, stellen sich Fragen nach den Lehren aus dieser Krise für die Arbeitswelt: Welche Folgen ergeben sich aus den getroffenen und unterlassenen...

The Congress will cover the following hot topics: - How to tackle the aftermath of PSD2 - Why the Plug & Play philosophy is key in an open banking era - The need to shift from ego-systems to eco-systems to become more efficient - The new paradigm of digital transformation - The evolution of...

Flüchtlingskrise, Gewalt im öffentlichen Raum und rechts­populistische Angstrhetorik als Wahlkampfstrategie - seit Monaten diskutieren Medien und kritische Zeit­beo­­bach­ter/innen über Dynamiken emotionaler Verun­si­che­rung. Dabei geht es auch um die Zu­kunft des Wohlfahrtsstaats....

Digital transformation is no longer an option for banks that want to succeed and grow, and they cannot afford to wait while others move forward. It is now a vital requirement and has already been embraced by many other industries. If banks fall behind, they risk losing their competitive edge -...

The focus of the congress will be on five key issues around transformation: - What the new retail banking model needs to look like? - How will banks become more customer centric and develop superior customer experience management skills to match other industries? - How will banks successfully...

Banks have already made progress towards developing a distribution strategy in which different channels are closely integrated. However, true multichannel distribution is hard to achieve and requires significant long-term investment. But if banks do manage to achieve the ideal multidistribution...

Die Bedeutung internationaler Arbeitsstandards in multi- bzw. transnational agierenden Unternehmen hat im Zuge der wirtschaftlichen Globalisierung stark zugenommen. Die zwischen der EU und den USA begonnenen Verhandlungen zum Transnationalen Freihandelsabkommen (TTIP) werden aller Voraussicht...

True multidistribution is hard to achieve. It requires significant long-term investment, but what benefits or return on investment can banks expect? There is unfortunately no easy answer, but there is one place where you can learn from the bankers with the most experience in this area: the Efma...

Knowledge about work relations and labour regulation in general has increased considerably during the process of the globalization of value chains, companies and work over the last two decades. Recent research on national systems of collective bargaining and union structures has provided some...

In recent years, major changes have taken place in the retail banking sector. The customer relationship has once more come to the forefront in terms of priorities. Issues such as customer retention, customer loyalty and communication are more important than ever for building future success. This...