The Forum is the largest and most important international event for social security. The World Social Security Forum is only open to delegates of ISSA member organizations and invited institutions. Key issues and challenges facing social security, including sessions on innovative strategies in...

This triennial Forum is the most important social security event in the region. In a rapidly evolving world, it will provide a unique platform to discuss key social security challenges, be inspired by innovative solutions and define strategies to shape the future of social security in...

The Conference will provide a unique global platform for the analysis and discussion of some of the critical issues facing social security institutions and their management of ICT. The Conference will feature contributions from diverse social security institutions in all regions as well as...

This Forum will provide a key platform for information and exchange on the most important regional social security trends and priority issues. The Forum will start by presenting the most recent developments and trends in Europe. It will then elaborate on three topics that are of major interest...

Topics: • Account management (including consultations, transactions etc.) • Payment (i.e. mobile payment) • Added value (including geolocalisation; acquisition of new clients; as a tool for sales and marketing etc.) [gemäß den Informationen des Anbieters - according to site editor's...

The conference will look at issues such as: • What is the best business model for direct online channels? Could examples from other sectors be applied to the financial sector? • How can banks use new technologies to create richer customer interactions? What impact do Web 2.0 social networks...

Financial services customers are using more and more channels – such as call centres, online banking etc. This trend looks permanent, but must be managed carefully and efficiently, as the cost of using more channels continues to grow. This year’s Efma Congress will therefore look at the...

In response to these challenges, the conference will explore issues such as: - The impact of the Internet and the role of the Relationship Manager - Choosing the right value proposition and quality of service for HNWI clients - Determining the most effective customer acquisition and loyalty...