| Extent: | 1 Online-Ressource (712 pages) |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Aufsatzsammlung ; Handbuch ; Handbook |
| Language: | English |
| Notes: | Includes index Contents: Preface and acknowledgements for the second edition -- Part I: Introduction and overview 1. Business-to-business marketing: Looking back, looking forward / Rajdeep Grewal, Gary L. Lilien, J. Andrew Petersen, and Stefan Wuyts -- Part II: Perspectives in b2b research -- 2. A high-level overview: A value-based perspective on the practice of business-to-business (b2b) marketing / Ralph A. Oliva --3. Agency theory and B2B marketing: review and future directions / Iman Sadeghi, Ranjan Banerjee, Sourav Ray, Mark Bergen, and Shantanu Dutta -- 4. Porter meets williamson in 2021: Governance value analysis and its implications in a world of digital technologies / Mrinal Ghosh and George John -- 5. Control and coordination in b2b networks / Stefan Wuyts and Christophe Van den Bulte -- 6. Marketing capabilities for b2b firms / Neil A. Morgan, Rebecca J. Slotegraaf, and Hui Feng -- 7. Coordinating marketing and sales in b2b organizations / Frank V. Cespedes -- 8. Competitor intelligence: Enabling b2b marketing strategy / Liam Fahey -- 9. Preparing marketing for greater turbulence / George S. Day -- 10. Business models and b2b governance research / Øystein D. Fjeldstad and Kenneth H. Wathne -- Part III: B2b marketing mix and strategy -- 11. Business-to-business market segmentation / Robert J. Thomas -- 12. Branding in b2b firms / Kevin Lane Keller and Philip Kotler -- 13. Branding and digital business models / Erich Joachimsthaler and Anne Olderog -- 14. Trade shows in the business marketing communications mix / Srinath Gopalakrishna, Gary L. Lilien, and Andrew Donsbach -- 15. B2b data-driven and value-based pricing strategies, price setting, and price execution / Sriram Venkataraman and J. Andrew Petersen -- Part IV: Interfirm relationships in b2b markets -- 16. Evolution of the buyer-supplier relationship value chain in business markets / Douglas Bowman and Alberto Sa Vinhas -- 17. Relationship marketing / Natalie Chisam, Joshua T. Beck, and Robert W. Palmatier -- 18. Customer relationship management in business markets / Rajkumar Venkatesan, V. Kumar, and Werner Reinartz -- 19. The complexity of trust in business-to-business relationships / Lisa K. Scheer -- 20. The organizational buying center (obc): Managing complexity for co-creation opportunities / Wesley J. Johnston, Jennifer D. Chandler, and Michael Ehret -- 21. Business-to-business relationship foundations of outsourcing: Evolution and outlook / Wesley J. Johnston, Jennifer D. Chandler, and Michael Ehret -- Part V: Personal selling and sales management -- 22. Myth and reality: Boundary spanning work in b2b front lines / Jagdip Singh, Detelina Marinova, and Steven P. Brown -- 23. Key account management / Torsten Bornemann and Dominik Hettich -- 24. Sales force performance: A typology and future research priorities / Son K. Lam, Molly Ahearne, and Michael Ahearne -- 25. Building a winning sales force in b2b markets: A managerial perspective / Andris A. Zoltners, Prabhakant Sinha, and Sally E. Lorimer -- 26. The impact of the internet on b2b sales force size and structure / Murali K. Mantrala and Sönke Albers -- Part VI: Innovation and technology -- 27. Key questions on innovation in the b2b context / Gerard J. Tellis, Rajesh K. Chandy, and Jaideep C. Prabhu -- 28. The stage-gate® system for product innovation in b2b firms / Robert G. Cooper -- 29. Business-to-business (b2b) e-commerce / Venkatesh Shankar -- 30. Auctions and the design of b2b markets / Ernan Haruvy and Sandy D. Jap -- Part VII: Methodological issues -- 31. Qualitative research methods for investigating business-to-business marketing questions / Abbie Griffin -- 32. Marketing metrics for b2b firms / Raji Srinivasan and Tushmit M. Hasan -- 33. Establishing causality in b2b research with a behavioral experimental approach / Mahima Hada -- 34. Empirical approaches for addressing endogeneity in b2b research / Alok R. Saboo and Ankit Anand -- Index. |
| ISBN: | 978-1-80037-687-8 ; 978-1-80037-686-1 |
| Other identifiers: | 10.4337/9781800376878 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013400357