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Metrics 2.0 : creating scorecards for high-performance teams and organizations
Huwe, Ruth A., (2010)
Mitarbeiterbefragungen optimieren : Von der Befragung zum wirksamen Management-Instrument
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The effects of performance measurement and compensation on motivation
Herpen, Marco van, (2003)
Designing and tracking knowledge management metrics
Garcia-Perez, Alexeis, (2020)
6 Metrics for Knowledge in the Business Process
Garcia-Perez, Alexeis, (2019)
12 Governance – Sustaining the Metrics Strategy