A business process outsourcing framework based on business process management and knowledge management

E. Mahmoodzadeh; Sh. Jalalinia; F. Nekui Yazdi

Year of publication:	2009
Authors:	Mahmoodzadeh, E. ; Jalalinia, Sh. ; Nekui Yazdi, F.
Published in:	Business process management journal. - Bingley : Emerald Group Publishing Limited, ISSN 1463-7154, ZDB-ID 1379961-7. - Vol. 15.2009, 6, p. 845-864
Subject:	Prozessmanagement \| Business process management \| Outsourcing \| Risikomanagement \| Risk management \| Wissensmanagement \| Knowledge management \| Telekommunikationssektor \| Telecommunications industry \| Iran

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