A Call-Routing Problem with Service-Level Constraints
| Year of publication: |
2003
|
|---|---|
| Authors: | Gans, Noah ; Zhou, Yong-Pin |
| Published in: |
Operations research : the journal of the Operations Research Society of America. - Linthicum, Md : INFORMS, ISSN 0030-364X, ZDB-ID 1233890. - Vol. 51.2003, 2, p. 255-271
|