A case study of service desk's performance measurement system
A. K. Siti-Nabiha and W. Y. Thum; G. D. Sardana
| Year of publication: |
2012
|
|---|---|
| Authors: | Siti-Nabiha, A. K. ; Thum, W. Y. ; Sardana, G. D. |
| Published in: |
International journal of commerce and management. - Bingley [u.a.] : Emerald, ISSN 1056-9219, ZDB-ID 2473956X. - Vol. 22.2012, 2, p. 103-118
|
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10010016959