A Case Study on Supply Chain Management in Aravind Eye Care System

In this competitive age, supply chain management has become a key strategic factor for the success of all kinds of organization. Efficient supply chain management in the healthcare sector is of utmost importance. The healthcare sector faces unique pressures of higher quality and timely service, dispersed patients, high risk, stringent government regulations and mounting costs. The health care organization investigated in this case study is Aravind Eye Care system (AECS), popularly known as the McDonald's of cataract surgery. The present study identifies the supply chain model used by AECS and elaborates how supply chain management in various operations of AECS contributes to its success. The case study exemplifies that efficient management of supply chain can help an organization in attaining scalability and sustainability