A comparison of users and non-users of banking self-service technology in Portugal
| Year of publication: |
2011
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|---|---|
| Authors: | Proença, João F. ; Rodrigues, Maria Antónia |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 21.2011, 2 (22.3.), p. 192-211
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