A complementary resource bundle as an antecedent of e-channel success in small retail service providers
Yun Kyung Cho and Larry J. Menor
| Year of publication: |
2012
|
|---|---|
| Authors: | Cho, Yun Kyung ; Menor, Larry J. |
| Published in: |
Journal of service research : JSR. - Thousand Oaks, CA : SAGE Publications, ISSN 1094-6705, ZDB-ID 1490069-5. - Vol. 15.2012, 1, p. 111-125
|
| Subject: | Online-Handel | Online retailing | KMU | SME | Dienstleistungsqualität | Service quality | Erfolgsfaktor | Success factor | Nordamerika | North America |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009521609