A comprehensive model for customer knowledge management mechanisms
Neda Sakhaee; Hamidreza Shahbaznezhad; Mehdi Shami Zanjani
| Year of publication: |
2012
|
|---|---|
| Authors: | Sakhaee, Neda ; Shahbaznezhad, Hamidreza ; Zanjani, Mehdi Shami |
| Published in: |
Customer-centric knowledge management : concepts and applications. - Hershey, Pa. : Information Science Reference, ISBN 978-1-61350-089-7. - 2012, p. 250-263
|
| Subject: | Wissensmanagement | Knowledge management | Beziehungsmarketing | Relationship marketing |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009312459