A conceptual framework for managing end-user computing by the total quality management strategy
| Year of publication: |
1997
|
|---|---|
| Authors: | Chang, Pao-Long ; Shen, Pei-Di |
| Published in: |
Total quality management. - Abingdon, Oxfordshire : Carfax Publ., ISSN 0954-4127, ZDB-ID 10416997. - Vol. 8.1997, 1, p. 91-102
|