A Critical Review of Service Quality
Year of publication: |
2013
|
---|---|
Authors: | Andreea, Ciceo ; Andreea, Ionescu |
Published in: |
Ovidius University Annals, Economic Sciences Series. - Facultatea de Ştiinţe Economice, ISSN 1582-9383. - Vol. XIII.2013, 1, p. 736-740
|
Publisher: |
Facultatea de Ştiinţe Economice |
Subject: | services marketing | service quality | SERVQUAL | SERVPERF |
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