A fair staff allocation rule for the capacity pooling of multiple call centers
Pengfei Guo; Mingming Leng; Yulan Wang
| Year of publication: |
2013
|
|---|---|
| Authors: | Guo, Pengfei ; Leng, Mingming ; Wang, Yulan |
| Published in: |
Operations research letters. - Amsterdam [u.a.] : Elsevier, ISSN 0167-6377, ZDB-ID 720735-9. - Vol. 41.2013, 5, p. 490-493
|
| Subject: | Call center pooling | Square-root safety staffing rule | Cooperative game | Shapley value | Kooperatives Spiel | Theorie | Theory | Shapley-Wert | Callcenter | Call centre | Transferierbarer Nutzen | Transferable utility |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010189851