A framework for innovation in a global NGO: building financial, institutional and programmatic sustainability

A case-based approach is presented to analyse a Universal NGO's framework in introducing new innovations related to its sustainability programme. The Universal NGO examined has a unique approach to sustainability wherein partnerships with local NGOs are formed to implement programmatic activities addressing unmet needs of a specific population. Financial and technical support are provided to assist them in creating and developing what the Universal NGO calls its 'three pillars' of sustainability: financial, institutional, and programmatic capacity. This foundation is intended to enable long-term sustainable and scalable impact once the Universal NGO has exited the partnership, confident that its social return on investment and impact will continue and grow over time. Three case studies and analysis of the NGO partnerships are presented. In every case, the Universal NGO's model of multi-year commitment, focus on sustainability, and explicit exit strategy contributed to an organisation that sustained or increased its impact over time.