A framework for service systems analysis: theory and practice
| Year of publication: |
2012
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|---|---|
| Authors: | Fernandes, Kiran Jude |
| Published in: |
Production planning & control : PPC. - London [u.a.] : Taylor & Francis, ISSN 0953-7287, ZDB-ID 10481977. - Vol. 23.2012, 7 (1.7.), p. 480-498
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