A framework for systemising services form an operations management perspective
Michael Leyer
| Year of publication: |
2016
|
|---|---|
| Authors: | Leyer, Michael |
| Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 23.2016, 4, p. 486-509
|
| Subject: | service classification | operations management | characterisation | framework | Prozessmanagement | Business process management | Produktionswirtschaft | Production management | Dienstleistungsmanagement | Service management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011588659