A framework to identify service quality determinants of IT enabled scalable ventures : a study from Indian context
Rana Basu and Prabha Bhola
| Year of publication: |
2014
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|---|---|
| Authors: | Basu, Rana ; Bhola, Prabha |
| Published in: |
Journal of information & knowledge management : JIKM. - Singapore : IKMS, ISSN 0219-6492, ZDB-ID 2225563-1. - Vol. 13.2014, 4, p. 1-14
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| Subject: | ICT | healthcare | service quality | scalability | service ventures | TOPSIS | Dienstleistungsqualität | Service quality | Indien | India | Informationstechnik | Information technology | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Qualitätsmanagement | Quality management | Unternehmensgründung | Business start-up |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010495813