A fuzzy approach to value-based service contract selection
Marco Comerio, Leo Iaquinta and Maria Alessandra Torsello
| Year of publication: |
2014
|
|---|---|
| Authors: | Comerio, Marco ; Iaquinta, Leo ; Torsello, Maria Alessandra |
| Published in: |
International journal of services technology and management. - Wolvertin Mill : Interscience Enterprises, ISSN 1460-6720, ZDB-ID 2072619-3. - Vol. 20.2014, 4/5/6, p. 175-198
|
| Subject: | service contract | service value | service selection | fuzzy evaluation | non-functional property | NFP | Fuzzy-Set-Theorie | Fuzzy sets | Dienstleistung | Services | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality | Bewertung | Evaluation | Outsourcing |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011346980