A geographic picture of Lean adoption in the public sector : cases, approaches, and a refreshed agenda
Year of publication: |
2020
|
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Authors: | Lukrafka, Tatiany Oleques ; Silva, Diego Souza ; Echeveste, Márcia Elisa |
Published in: |
European management journal. - Amsterdam : Elsevier, ISSN 0263-2373, ZDB-ID 859497-1. - Vol. 38.2020, 3, p. 506-517
|
Subject: | Customer value | Lean thinking | Process improvement | Public service | Systematic literature review | Lean Management | Lean management | Öffentlicher Sektor | Public sector | Lean Production | Lean production | Öffentliche Dienstleistung | Public services | Bibliometrie | Bibliometrics | Kundenwert | Qualitätsmanagement | Quality management |
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