A goal-driven framework for compliance-dependent services : pathways to customer satisfaction and well-being

Chuanyi Tang, Lin Guo, Thomas Gruen

Year of publication:	2024
Authors:	Tang, Chuanyi ; Guo, Lin ; Gruen, Thomas
Published in:	Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 2013438-1. - Vol. 177.2024, Art.-No. 114647, p. 1-11
Subject:	Consumer well-being \| Customer compliance \| Customer satisfaction \| Goal commitment \| Relationship commitment \| Kundenzufriedenheit \| Konsumentenverhalten \| Consumer behaviour \| Beziehungsmarketing \| Relationship marketing \| Zufriedenheit \| Satisfaction \| Arbeitszufriedenheit \| Job satisfaction \| Lebensqualität \| Quality of life \| Dienstleistungsqualität \| Service quality

Online Resource

Check full text access |

More access options

doi.org

Check Google Scholar

In libraries world-wide (WorldCat)

In German libraries (KVK)

Which error do you want to report?

Report: URL of this record is broken

Please note: Sometimes more than one URL is available for a resource. Please click on "More Options" to display these URLs

Report: Addition of an URL to that resource

Please note: Sometimes more than one URL is available for a resource. Please click on "More Options" to display these URLs

Report: The language(s) of that resource is/are…

Please note: Required language not in the list? Please use comment field

Report: Addition of an identifier to that resource

Report: report typo

Report: Add statement

Report: Add keywords

Please use the commentary box to describe other errors

Would you like to receive a feedback?

Commentary

Please type the code from the image

For general questions please use this address.

Persistent link: https://www.econbiz.de/10014551048

A service of the