A grey-based DEMATEL model for evaluating business process management critical success factors

Chunguang Bai; Joseph Sarkis

Year of publication:	2013
Authors:	Bai, Chunguang ; Sarkis, Joseph
Published in:	International journal of production economics. - Amsterdam [u.a.] : Elsevier, ISSN 0925-5273, ZDB-ID 1092526-0. - Vol. 146.2013, 1, p. 281-292
Subject:	Business process management \| Critical success factors \| DEMATEL \| Grey analysis \| Evaluation \| Prozessmanagement \| Erfolgsfaktor \| Success factor

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