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A journey towards total quality management through ISO 9000 certification ‐ a Singapore experience
Quazi, Hesan A., (1997)
A journey toward total quality management through ISO 9000 certification ‐ a study on small‐ and medium‐sized enterprises in Singapore
Quazi, Hesan A., (1998)
A journey towards total quality management through ISO 9000 certification - A Singapore experience