A liner shipping competitive model with consideration of service quality management
Shuihua Han, Bin Cao, Yufang Fu, Zongwei Luo
| Year of publication: |
2018
|
|---|---|
| Authors: | Han, Shuihua ; Cao, Bin ; Fu, Yufang ; Luo, Zongwei |
| Published in: |
Big data analytics in operations and supply chain management. - New York, NY, USA : Springer. - 2018, p. 155-177
|
| Subject: | Dienstleistungsqualität | Service quality | Linienschifffahrt | Liner shipping | Qualitätsmanagement | Quality management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Other identifiers: | 10.1007/s10479-016-2386-y [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011965377