A Meaning-Centered Approach to Customer Satisfaction
| Year of publication: |
2006
|
|---|---|
| Authors: | Turner, Paaige K. ; Krizek, Robert L. |
| Published in: |
Management communication quarterly. - Newsbury Park, Calif. [u.a.] : Sage Publ., ISSN 0893-3189, ZDB-ID 10518575. - Vol. 20.2006, 2, p. 115-147
|