A measure of service quality in the grocery stores

Abhishek Kumar, Sumana Chaudhuri, Ipseeta Satpathy, and B.C.M Patnaik

Year of publication:	2018
Authors:	Kumar, Abhishek ; Chaudhuri, Sumana ; Satpathy, Ipseeta ; Patnaik, B. C. M
Published in:	The Indian economic journal. - Thousand Oaks, CA : Sage Publishing, ISSN 2631-617X, ZDB-ID 2127664-X. - Vol. 66.2018, 3/4, p. 375-395
Subject:	grocery \| retail sector \| Service quality \| Lebensmitteleinzelhandel \| Food retailing \| Dienstleistungsqualität \| Lebensmittelhandel \| Food trade \| Kundenzufriedenheit \| Customer satisfaction \| Konsumentenverhalten \| Consumer behaviour \| Messung \| Measurement

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