A model based framework supporting ITIL service IT management
Manel Jelliti, Michelle Sibilla, Yassine Jamoussi, and Henda Ben Ghezala
| Year of publication: |
2010
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|---|---|
| Authors: | Jelliti, Manel ; Sibilla, Michelle ; Jamoussi, Yassine ; Ghezala, Henda Ben |
| Published in: |
Enterprise, business-process and information systems modeling : 11th International Workshop, BPMDS 2010, and 15th International Conference, EMMSAD 2010, held at CAiSE 2010, Hammamet, Tunisia, June 7 - 8, 2010 ; proceedings. - Berlin : Springer, ISBN 3-642-13050-X. - 2010, p. 208-219
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10003970785