A model for analyzing churn effect in saturated markets
| Year of publication: |
2011
|
|---|---|
| Authors: | Lee, Sang-Gun ; Yu, Ming ; Yang, Changgyu ; Kim, Changsoo |
| Published in: |
Industrial management & data systems. - Bradford : Emerald, ISSN 0007-6929, ZDB-ID 7633907. - Vol. 111.2011, 7 (23.8.), p. 1024-1039
|