A Model for Implementing New Technology

Provides an integrated model that can be used as a framework by organizations planning to implement new technology systems. The inputs of this model were obtained by a brainstorming session of MBA students, interviews with several local computer vendors, and a review of the current literature. The proposed model views the implementation of new technology from three dimensions rather than two. These include: management, employee group, and the vendor group. Three arrows, each pointing in opposite directions, connect the sides of the triangle, representing the expectations which each party has of the other. These expectations or interfaces are examined.