A new hybrid simulation-based assignment approach for evaluating airlines with multiple service quality criteria
Mehdi Keshavarz Ghorabaee, Maghsoud Amiri, Edmundas Kazimieras Zavadskas, Zenonas Turskis, Jurgita Antucheviciene
| Year of publication: |
August 2017
|
|---|---|
| Authors: | Keshavarz Ghorabaee, Mehdi ; Amiri, Maghsoud ; Zavadskas, Edmundas Kazimieras ; Turskis, Zenonas ; Antucheviciene, Jurgita |
| Published in: |
Journal of air transport management. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6997, ZDB-ID 1208154-1. - Vol. 63.2017, p. 45-60
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| Subject: | Airline evaluation | Service quality | TOPSIS | COPRAS | WASPAS | EDAS | MCDM | Dienstleistungsqualität | Fluggesellschaft | Airline | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | AHP-Verfahren | AHP approach | Theorie | Theory | Bewertung | Evaluation | Qualitätsmanagement | Quality management | Kundenzufriedenheit | Customer satisfaction | Simulation |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jairtraman.2017.05.008 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011740183