A novel approach to increase efficiency of OSS/BSS workflow planning and design
Year of publication: |
2012
|
---|---|
Authors: | Kot, Tetiana ; Reverchuk, Andrey ; Globa, Larysa ; Schill, Alexander |
Published in: |
Business information systems : 15th international conference ; proceedings. - Heidelberg : Springer, ISBN 3-642-30358-7. - 2012, p. 142-152
|
Subject: | USA | United States | Workflow-Management-System | Workflow management system | Prozessmanagement | Business process management |
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