A novel hybrid forecasting approach for customers churn in banking industry
Year of publication: |
2023
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Authors: | Rouhani, Saeed ; Mohammadi, Ali |
Published in: |
Journal of information & knowledge management : JIKM. - Singapore : World Scientific Publ., ISSN 0219-6492, ZDB-ID 2115864-2. - Vol. 22.2023, 5, Art.-No. 2250089, p. 1-31
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Subject: | banking industry | Churn prediction | Customer Churn | decision tree | hybrid approach | Beziehungsmarketing | Relationship marketing | Bank | Entscheidungsbaum | Decision tree | Prognoseverfahren | Forecasting model |
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