A Pan-European approach to customer satisfaction : an optimal strategy?
Linda C. Ueltschy; Michel Laroche; Paulo Rita; Claudia Bocaranda
| Year of publication: |
2008
|
|---|---|
| Authors: | Ueltschy, Linda C. ; Laroche, Michel ; Rita, Paulo ; Bocaranda, Claudia |
| Published in: |
Multinational business review. - Bingley : Emerald, ISSN 1525-383X, ZDB-ID 9158637. - Vol. 16.2008, 3, p. 41-71
|
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009889591