A path to successful IT outsourcing : interaction between service-level agreements and commitment

Jahyun Goo, C. Derrick Huang and Paul Hart

Year of publication:	2008
Authors:	Goo, Jahyun ; Huang, C. Derrick ; Hart, Paul
Published in:	Decision sciences : DS. - Atlanta, Ga. : Wiley, ISSN 0011-7315, ZDB-ID 412837-0. - Vol. 39.2008, 3, p. 469-506
Subject:	Outsourcing \| Informationstechnik \| Information technology \| Erfolgsfaktor \| Success factor

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