A process model of complementarity and substitution of contractual and relational governance in IS outsourcing
Year of publication: |
2013
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Authors: | Huber, Thomas L. ; Fischer, Thomas A. ; Dibbern, Jens ; Hirschheim, Rudy A. |
Published in: |
Journal of management information systems : JMIS. - Philadelphia, PA : Taylor & Francis Group, LLC, ISSN 0742-1222, ZDB-ID 883127-0. - Vol. 30.2013/14, 3, p. 81-114
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Subject: | contract | contractual governance | formal control | informal control | information systems outsourcing | outsourcing | process view | relational governance | trust | Outsourcing | Vertrag | Contract | Betriebliches Informationssystem | Business intelligence system | Transaktionskosten | Transaction costs | Prozessmanagement | Business process management | Theorie | Theory | Prinzipal-Agent-Theorie | Agency theory | Lieferantenmanagement | Supplier relationship management | Corporate Governance | Corporate governance | Vertrauen | Confidence | Informationssystem | Information system |
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