A Quality Scorecard for the era of Industry 4.0
Year of publication: |
September 2018
|
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Authors: | Shin, Wan Seon ; Dahlgaard, Jens Jörn ; Dahlgaard-Park, Su Mi ; Kim, Min Gyu |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 29.2018, 9, p. 959-976
|
Subject: | Quality Scorecard | QSC | qualitative performance measures | Industry 4.0 | cost of quality | Balanced Scorecard | Balanced scorecard | Qualitätsmanagement | Quality management | Produktqualität | Product quality | Performance-Messung | Performance measurement | Dienstleistungsqualität | Service quality | Industrie | Manufacturing industries |
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