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Effect of investments in information technology on bank performance : empirical evidence from Indian public sector banks
Arora, Hitesh, (2013)
Role of banks in financial inclusion in India : issues, challenges and strategies
Gandhi, M. M., (2013)
Customer satisfaction towards ATM services : a case study of State Bank of India in Nadia District, West Bengal
Roy, Swapan Kumar, (2015)
Reliability of the online payment process and its impact on online purchase behaviou
Kundu, Sukanya, (2015)
Impact of trust on the relationship of e-service quality and customer satisfaction